Japanese customer service is amongst the most preferred throughout the world. Within retail, any customer who has ever shopped with the Japanese will be able to vouch that the whole experience is kinder than anywhere else in the world. Sales service is expected to be top notch anywhere, what the Japanese offer is preferential customer service. It is old school but with the twists that the modern corporate environment really require.

Personalized experience is always at offer by the Japanese customer service executives. They will go out of the way, even when retail shopping to give the customer everything that they are looking for and more. All of this is never done with the expectation of a tip. In fact, in the Japanese culture, tips are not really a part of the environment at all. Even at hotels the servers will not expect a tip at the end of a meal. What is only meant for the elite in the west is offered without bias to every customer in Japan. This makes the experience of shopping a whole lot better whether one is purchasing groceries, mobile phone or a car.

Other points that sets the Japanese customer service apart from the rest of the world is the warmth and enthusiasm that the executives deliver with the goods and services. This is very traditional in nature and is also instilled in the Japanese culture overall. Of course with the recent changes where a bow is not always expected to be retaliated by the other person. It is not considered offensive to not respond to certain greeting phrases and the Japanese customer service have done to adopt these phrases the most in their daily working. This means that the customer could be of any nationality and not have any clue about the Japanese style and yet not end up even unintentionally hurting the sentiments of anybody. This makes a more comforting and welcoming environment.

In the current market, there is a lot of competition to retailers for the online market but then the online purchases do not have the most important element of customer service that the actual markets do. People may return to a place where they bought something at a good price or great quality but they will always return to a place where they were made to feel good. That is exactly what the Japanese customer service aims at and has been achieving for several decades.